Calvin Stovall, CVP
The "Iconic" High-energy Keynote Speaker, Emcee, Corporate Trainer, and Author
Fee Range: $10,000-$12,500
Charlotte, North Carolina
Leadership, Customer Experience, Branding, Teamwork/Teambuilding, Change, Communication
Calvin Stovall specializes in delivering high-energy, customized keynote presentations for organizations that desire to reach or maintain "ICONIC" status!
Calvin focuses on delivering the perfect blend of business concepts, story-telling, humor, and music themes to bring home an impactful message that touches both the heads and hearts of his audiences. You will learn real-life, hands-on leadership principles and practical customer experience which can be easily applied to business challenges today!
Armed with more than 25 years of experience, Calvin has designed a practical and systematic technique called The ICONIC Framework™ to help organizations achieve and maintain iconic status in the eyes of their customers.
The ICONIC Framework was built based on nearly two decades of practical branding and leadership experience, and countless hours of readings from secondary research of iconic brands over the years, in which he served as vice president of brand marketing with Hilton Worldwide where he was responsible for the marketing and public relations efforts for more than 150 Homewood Suites by Hilton hotels.
Calvin's Most Requested Keynote Experiences include:
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REIGNITING YOUR ICONIC CULTURE TO DRIVE FUTURE SUCCESS
Calvin's achievements include:
- Voted 25 Most Inspirational Executives in Travel Hospitality in 2021 by International Hospitality Institute
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While under his leadership, Homewood Suites by Hilton was voted best in class by numerous consumer advocacy publications, including Consumer Reports
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Recognized four times by J.D. Power and Associates for its unwavering commitment to customer service quality
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He has served as CEO of the Soulsville Foundation, a Memphis-based non-profit built on the rich legacy and tradition of the iconic 60's and 70's soul recording label, Stax Records.
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Also served as marketing and brand strategist for the fundraising arm, ALSAC, for St. Jude Children's Research Hospital
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Calvin holds an undergraduate degree in Business Administration from Chicago State University
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Master’s of Hospitality Management from Cornell University School of Hotel Administration.
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Certified Virtual Presenter (CVP) by eSpeakers Inc.
He authored the best-seller, Fanatically Relentless Customer Service -- The Insiders Guide: How to Rescue Your Customers from a World of Crappy Service.
"I have had the privilege to work with Calvin on multiple events and conferences. Calvin was an integral part of our Leadership and Education conferences with Advenir Living. His ability to engage an audience and deliver a message in a fun and meaningful way is top-notch. Calvin is adaptable and truly gets customer service, and his communication style reaches across all levels. He is a true professional in every sense of the word. I look forward to working with Calvin again in the future."
~Heidi Jehlicka, Director of Marketing, Training & Revenue Management, Advenir Living
Clients that Calvin has engaged and entertained include: LARAMAR Group, Bainbridge Companies, ADVENIR LIVING, MPI- Minnesota, Association of Legal Administrators, Blue Cross-Blue Shield, Guilford Merchants Association, Choice Hotels International, Georgia Pharmacy Association, Hilton Worldwide, Minnesota Federal Credit Union, Great Clips Inc., Wells Fargo, Minnesota Society of CPA's, Nashville Symphony, Radio City Music Hall, Madison Square Garden, University of Minnesota, Society of HR Management, CILCSA, and The Target Center.
Calvin was born and raised in the infamous Cabrini Green housing projects in Chicago during the era of the iconic 70's syndicated television show, Soul Train. Calvin's enthusiasm and immeasurable passion for music have continued throughout his adult years and into his speaking keynotes!