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Charles (Ryan) Minton

Award-winning World-Class Customer & Employee Experience Keynote Speaker, and Bestselling Author, "Thanks for Coming In Today"

Fee Range: $12,500-$15,000
Delray, Florida

Employee Experience, Customer Experience, Culture, Leadership

Ryan Minton Sees Phenomenal Customer Service as a Natural Extension of Phenomenal Employee Culture! 

An award-winning Hotelier, Ryan Minton shares how to deliver an amazing customer and employee experience by sharing ideas, tools, and customer service secrets for immediate, powerful, and game-changing results.

Ryan's ability to assemble dynamic teams, to create environments where employees feel valued and empowered, and his capacity to identify inefficiencies have led to record-breaking revenues, profits, and some of the highest recognition in hospitality.     

Author of the bestselling book, "Thanks for Coming In Today", Ryan shows you how to build and retain an all-star customer service team by establishing an environment in which employees can thrive. He explains how to empower your staff so that they can turn complaints into kudos, identify potential problems before they occur, and make even the minutest detail of a customer's experience memorable.            

Ryan's Most Requested Keynote Experiences include:

  • Thanks for Coming in Today! Creating a culture where employees thrive and customer service is alive!  
    By providing your customers with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition.  But what we often forget is that great customer experience starts with happy employees.  Ryan shares immediate, low-cost solutions to transform your workplace into a customer-centric enterprise. 
  • The power of B.P.A. - Blowing people away (both your customers and your employees)! 
    By empowering your employees, you open the floodgates for unparalleled customer experience.  In this content-rich presentation, Ryan will share best practices and strategies that lead to an amazing customer experience! 
  • Winning customer experience strategies 
    Ryan shares how to create a customer experience that will create loyal raving fans out of your customers that will keep them coming back again and again

“At Jaguar and Land Rover we understand that our customers expect more than just a quality product. Luxury brands like ours have to deliver superior customer service. Charles Ryan Minton tailored content and a presentation that was relevant for our brand and gave actionable information we could implement to elevate our customer experience. I highly recommend working with Ryan!” — RICHARD ALLEN, Vice President & General Manager, Jaguar Land Rover

His audiences include: Jaguar, Land Rover, Disney, Marriott International, InterContinental Hotels Group, Gannett, Ultimate Jet Charters, Delaware North, Planet Fitness Midwest, Hilton Hotels Worldwide, Whirlpool, Hilton Hotel, Customer Contact Week, Hospitality & Tourism Management, Florida Atlantic University, DEO: The Dentist Entrepreneur Organization, Ohio Hotel & Lodging Association, Donatos Pizza, IHG, UC Health, Cincinnati Zoo & Botanical GardenWest Chester Liberty Chamber Alliance, Butler County Visitor's Bureau, Westin Hotel, MPI-Ohio, TriHealth, and many more...

As an Award-winning Speaker and Author, Ryan has been named: 

  • Named Top Social Media Influencers in Hospitality by the International Hospitality Institute
  • #4 on the Worlds Top 30 Hospitality Professional Speakers by Global Gurus 
  • Contributing Thought Leader and Member of the Newsweek Expert Forum 
  • "Thanks for Coming In Today" Named as “20 Books to Make 2022 Your Best Year Ever” List by Global Gurus
  • Amazon Best Selling Book- "Thanks for Coming In Today"

Why Book Ryan Minton for Your Next Big Event? He will provide you with an unforgettable experience to build customer loyalty and create a culture of happy employees from the top level down! To book Ryan for your next Virtual, In -person, or Hybrid event: click below at Book This Speaker, or call us today at 888-766-3155! 

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